Do you carry more products than whats on the website?
Yes, we carry over 12,000 more products in store only that are not shown on the website. But don't worry we will be adding products constantly to to website :)
How do I know if I am eligible for local delivery?
Enter your address at the home screen or at checkout to see if you are in our delivery zones. If not please enter your email address when instructed to and we will notify you as soon as delivery becomes available in your area. We are expanding our delivery areas on a regular basis, so don't worry we are sure to get to you soon if we are not there already :)
Do purchases I make in store and online all count toward the same frequent buyer program?
Yes, as long as you use the same email address to create an account online as you did to set up your frequent buyer program in store, the accounts will be synced and purchases will count towards same program. If you not sure what email address you used in store no problem, just give a call to anyone of our locations and ask a Brothers Country Supply employee which email address you have on your Astro frequent buyer account. If you have never signed up for our frequent buyer before and shopping online with Brothers is the first time doing so, when you purchase on line you will automatically be signed up for frequent buyers with in store purchases as well.
Can I call a store or place a local delivery order in store, and our all products at Brothers available for local delivery?
Local delivery orders must be placed online only and not with stores. This is done to prevent errors from occuring and only products on the website will be available for local deliveries. But don't worry if the products your looking for are not on the site yet, keep checking back as we are contantly adding more products to our site :)
How do i get FREE delivery?
It's simple, as long as you spend $49 or more you get free next day delivery. If you spend less than $49 its a simple flat $5 fee for delivery :)
With Brothers Country Supply being closed on Sunday will i still get my delivery then?
Orders placed before 2PM on Saturday will be delivered on Monday. Orders placed after 2PM on Saturday will be delivered on Tuesday. With the stores being closed Sunday our delivery service will also be closed on Sunday for employee's to be able to spend time with there family :)
Why are some products priced cheaper in stores?
Some manufacturers have something called MAP pricing policy or "Minimum Advertised Price". That means if you advertise or display a price online it can not be lower than the MAP, but MAP does not effect what we can sell it for in store. SInce we are always trying to give our customers the best deal possible we sell those products for a cheaper price in store.
Please check out our POLICY PAGE for all the ins and outs of Brothers website